Privacy Policy
Compliance with the Protection of Personal Information Act (POPIA)
1. Introduction
Molo Industria (Pty) Ltd ("Molo Industria", "we", "us") is committed to protecting your privacy and ensuring that your personal information is collected and used properly, lawfully, and transparently, in compliance with the Protection of Personal Information Act 4 of 2013 ("POPIA").
2. Information We Collect
We collect and process personal information mainly to provide our services. This includes:
- Identity Data: Name, ID number, Company Registration Number.
- Contact Data: Email address, telephone numbers, physical address.
- Financial Data: Bank account details, Tax Reference Number, VAT Number.
- Compliance Data: B-BBEE status, CIPC documents, Industry certifications.
3. How We Use Your Information
We will use your personal information only for the purposes for which it was collected and agreed with you. In addition, where necessary your information may be retained for legal or research purposes. Purposes include:
- To gather contact information;
- To confirm and verify your identity or to verify that you are an authorised user for security purposes;
- To perform our duties in terms of any agreement with you;
- To process payments and refunds;
- To detect and prevent fraud, crime, money laundering or other malpractice.
4. Your Rights
Right to Access
You have the right to request a copy of the personal information we hold about you.
Right to Correction
You have the right to request that we update, correct, or delete your personal information.
Right to Object
You have the right to object to the processing of your personal information.
Right to Complain
You have the right to complain to the Information Regulator.
PAIA Manual
Promotion of Access to Information Act 2 of 2000
This manual has been prepared in accordance with Section 51 of the Promotion of Access to Information Act. It details the records held by Molo Industria and the process for requesting access to them.
Request Process
1. Complete Form 2
Fill out the Request for Access to Record form.
2. Pay Fees
Pay the prescribed request fee (if applicable).
3. Submit to IO
Send to our Information Officer via email.
Records Available
| Category | Availability |
|---|---|
| Public Records (Website) | Freely Available |
| Employee Records | Request Required |
| Client Data | Request Required |
| Internal Policies | Request Required |
Cyber Security
Data Protection Measures
Security Measures
Molo Industria employs robust security measures to protect your data integrity and confidentiality.
- ✓ Encryption: Data is encrypted in transit and at rest.
- ✓ Access Control: Strict role-based access protocols.
- ✓ Firewalls: Advanced network protection.
- ✓ Monitoring: 24/7 system activity monitoring.
Data Protection Layers
Terms of Use
Conditions for accessing our services
By accessing or using the Molo Industria platform, you agree to be bound by these Terms of Use.
1. Acceptance of Terms
Accessing our services constitutes your agreement to these terms.
2. Use of Services
You agree to use our services only for lawful purposes and in accordance with these terms.
3. Limitation of Liability
Molo Industria shall not be liable for any indirect, incidental, or consequential damages.